CUSTOMER TESTIMONIALS

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Personal Home Solution in Towson
North Carroll Community School

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Dale Dmytrow Norris

We were so comfortable with them coming to our home. Never felt pressured at all. We are thrilled with our new system.

George N.

Excellent service. They informed the progress of Technician statting from his work place until he reached our house which included picking up of materials for repair. Mark was very understanding and very cordial. He came in time and completed the work. Their price was much better than their competitors.

Mark H.

I am sincerely 100% pleased with the work, attitude, and response of Elmar Services and their consistent support for their ductless A/C products. They were recommended to me by a friend, and I am in turn recommending them to others. I expect a great product for what is promised and advertised, so that is nothing surprising. However, when I had one unit that was clearly malfunctioning, they consistently confronted the problem and solved it, and never confronted me or treated me poorly. I witnessed their good work ethic by experiencing a problem and having them fully come through to make everything right. I am sure they would do that for you, too. BTW, the installation crew was extremely knowledgeable, courteous and efficient. So, I had a very good experience from the beginning.

Dmitriy Makarevich

I called the company when my old water heater leaked with mini flooding my laundry room. They guided me to how to minimize the leakage. The next day they assisted me in choosing a new water heater that best satisfies my family needs. Also, gave me a good advice about ongoing BGE rebate. One more day passed and my family have been enjoying hot showers. Extremely satisfied with labor and customer service by Elmar. Thank you, Vlad (the owner) for your personal attention to my family needs.

Gina Skelton

Having our entire house cooled with Mitsubishi Electric ductless ac's was a dream project. Everything turned out better than expected -- and we expected a lot. The system works perfectly, cools perfectly, and was perfectly installed by a meticulously careful team. And the price was reasonable. We feel we got what we paid for, are unreservedly satisfied, and recommend this company without reservation.

Don B

Vlad Owner of this business as well as his technicians were very professional and did an excellent job with installation of complete heating and A/C system. Would gladly recommend to anybody buying and having installed a new heating and a/c system.

Jessy Martin

Our furnace stopped working in a Friday morning. I called Elmar around 9am. The receptionist was very nice, and she said they were able to send a technician that afternoon. The technician came around 1pm which was the exact the time they said he will arrive. Mark started working on our furnace right away, but found out that we needed a new motor for it. Since he didn't have it in stock, he searched it around and found it in a warehouse located at about 30 minute-drive from our house. He said that he can drive and get it in an hour, and he did! He spent almost the entire afternoon just for us. He showed me the inside of our furnace when the job was done and explained what was done to it. I was afraid to ask about the price for all the work and his time, but the charge was reasonable. He saved us from freezing the whole weekend by driving to get the motor and spending time for our furnace all afternoon. Not only we have a working furnace now, but it is working better than ever. We really appreciate Elmar's work and definitely recommend to anyone.

Anne H.

They were great, the helped us in a jam. They were professional, the gave us a good price, we were very happy and if we need more help we will call them again.

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Lee Watkins

We use Elmar to install a split AC system for the 2nd floor of our old house and they did an excellent job, even had a guy who did some carpentry work on the side and he built a wood bulkhead on our stone chimney to mount the inside unit on, which turned out great. They've been back to service it twice since then and have always been prompt and professional. We had a little disagreement about the terms of an Angie's List deal but quickly came to an understanding and it was fine in the end.

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